Documented work. Clear context.

SFI programme delivery and practical field evidence, with Mr. Kato’s wider professional experience identified separately.

Country delivery

The 2026 continental programme.

Explore the Tanzania, Zimbabwe and Ghana sessions, their documented delivery and the accompanying reports.

Accra, Ghana · Completed

Service Excellence Standard Training — Accra

Approximately 35 participants joined practical service-excellence training in Accra, including guest-interaction and team-communication role-play.

7 Oct 2026

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Harare, Zimbabwe · Completed

Service Excellence Standard Training — Harare

Interactive training for hospitality and gastronomic professionals in Harare.

23 Sep 2026

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Dar es Salaam, Tanzania · Completed

Service Excellence Standard Training — Tanzania

Twenty-five participants joined the Tanzania session of the continental programme.

3 Sep 2026

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Practical learning at the Accra regional masterclass

From standards to practical learning.

The country sessions combine structured programme content with real operating discussion, role-play and peer exchange.

Reports and selected footage document what was delivered. Attendance and informal feedback are presented in context, without implying independently audited business outcomes.

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Company work and career experience.

Mr. Ayub Kato’s wider career includes Uganda-based institutional assignments, Africa-wide workforce and technology programmes and U.S. hotel leadership. Those experiences are described in his executive profile, rather than presented as a list of SFI corporate contracts.

Explore the executive profile

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