Hospitality service leadership in Accra
Selected programme footage from the ARSO/Afreximbank regional masterclass in Accra.
Hospitality expertise in action.
Selected videos and photographs from practical programme delivery, facilitation and peer learning.
Field films
Accra: people, practice and standards.
Selected footage from the ARSO/Afreximbank regional masterclass, including hospitality and service-leadership learning.
Learning through role-play
A practical role-play exercise illustrating communication and service behaviour.
Putting communication into practice
Participants practise communication through a group exercise.
A continental learning community.
Photographs from the documented Ghana, Tanzania and Zimbabwe programmes.
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