A three-month SFI Academy short course combining practical skill development with the theory behind professional hospitality service.
Learn practical room-care routines, linen handling and the details that support a comfortable stay.
Learning combines demonstrations, guided practice, role-play and feedback. The outline below shows the areas covered; contact SFI to confirm the timetable and delivery arrangements for the next intake.
Partner-hotel training and opportunities
SFI helps enrolled students train with its partner hotels, connecting classroom learning and practical skills with real hotel operations. Students who perform exceptionally well may be considered for employment or placement opportunities, subject to available opportunities and the partner hotel’s selection process.
Who this is for
People entering hospitality and service roles, existing team members strengthening their skills, and organisations developing frontline staff.
Delivery format
70% practical learning and 30% theory over 3 months.
Programme modules
01Room preparation
Practise cleaning sequences, bed making and preparing a guest-ready room.
02Linen and laundry routines
Build careful linen handling, stock control and laundry coordination habits.
03Safe working and public areas
Practise appropriate equipment handling, cleaning-product precautions and public-area care.
04Room checks and teamwork
Use room inspection routines, report maintenance concerns and coordinate room status.