“People don't care how much you know until they know how much you care” John C. Maxwell

Do you give memorable experience to each and every individual that walks in to your establishment? How many come back and How many don’t‘?

Do you follow up on customer complaints or you just shred them?

What is in it for you in this training?
•Skills in customer relationship management
•How to deliver quality memorable service
•Skills on how to win customers from competitors
•What is sales service and service recovery?